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Shaping the Future of Hospitality Through Research

For over a decade, EHL’s faculty has been at the forefront of hospitality research, driving innovation in business, education, and policy. From technology and sustainability to customer experience and crisis resilience, our evidence-based insights help shape a smarter, more sustainable industry.

Discover Our Research Projects
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Event

Mind the Gap

If GenAI can produce all the answers, what is left to learn? That question guided this whole project. The team asked educators what GenAI had changed in their courses, built a tool that reviews course material, and tested it. The results taught us more about where learning becomes visible and about how LLMs can help us as educators make sure that what we teach actually supports student learning.

Join us November 18th!

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EVENT

Scholarship of Teaching and Learning (SoTL) Conference

Join us on February 3rd for our Annual Scholarship of Teaching and Learning (SoTL) Conference.

This year theme: Slowing down the PACE, taking the time to critically reflect on higher education.

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EHL Research

Welcome to the Research Department at EHL Hospitality Business School. 

Research is the gateway to driving forward progress and innovation. Research is key in pushing the boundaries of knowledge to create unprecedented and influential thinking for businesses, education, policies and people.

Research helps to advance knowledge and understanding of a specific topic and promote the development of evidence-based practices. It also encourages important academic partnerships with other educational bodies and research institutions, as well as enhancing the reputation of faculty.

For over 10 years, EHL's Faculty has been researching and developing innovative solutions to help hospitality businesses and hospitality education improve performance. This has included research into new technology, data analytics, customer service, sustainability, food safety, crises resilience and many other topics.

Our Mission

Faculty members conduct applied hospitality research in a variety of managerial disciplines. Researchers tackle applied research questions for the benefit of the industry while simultaneously contributing to excellence in hospitality research.

EHL is dedicated to supporting and driving the continued growth and innovation in the hospitality industry. Working alongside the industry to develop knowledge and address practical issues faced by today's professionals, EHL is committed to making an active contribution to the regeneration of the industry.

Explore

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Research Domains

Discover our fields of expertise, where our professors conduct research and contribute to advancements in various domains.

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Our Researchers

Meet our dedicated team of researchers, experts in their fields, driving forward our vision and contributing to academic excellence.

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Funded Research Projects

Discover the projects our researchers are working on, addressing real-world issues and making a tangible impact in their domain.

Events & Conferences

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Hospitality Finance & Economics Conference 2026

The annual Hospitality Finance & Economics Conference (HFE) serves as a dynamic platform for academics and industry experts to share knowledge and insights. With its intimate setting, the conference fosters in-depth presentations and robust discussions on each paper. 

June 28-29, 2026

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Scholarship of Teaching and Learning (SoTL) Conference

The SoTL Conference is EHL’s premier annual event dedicated to advancing scholarly teaching practices. It brings together educators, researchers, and academic leaders to explore evidence-based strategies that enhance teaching and learning in hospitality and beyond.

February 3, 2026

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Imagining the Future in Dark Times

This by-invitation-only academic–industry workshop convenes leading scholars and forward-thinking industry professionals for a dynamic two-day exchange. 

November 6-7, 2025

In keeping with EHL’s tradition of putting management into practice, we partner with key players in complementary fields to advance the knowledge and practice of hospitality and service management.

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Establish a collaboration

Opportunities for collaborative research range from dedicated applied research projects by selected faculty members to sponsorship of a long-term research institute at EHL. The institutes provide EHL partners with dedicated multi-disciplinary teams of faculty and staff to deliver the solutions in a collaborative manner.
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Stay up to date with our latest research publications and news

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