Heo, C. received the Best Paper Award for her paper “An Interpretable Machine Learning Method for Hotel Demand Forecasting” at the EuroCHRIE Conference 2023 in Vienna.
Heo, C. was included in the 2023 ranking of the top 2% of the world's scientists, compiled by Stanford University and published on October 4th by Elsevier.
Cahlikova, T., & Ballester, O. (2023). Evaluation and digitalization: what are the key challenges for evaluation processes and evaluators?". In Varone, F., Jacob, S., & Bundi, P. (Eds.). Handbook of Public Policy Evaluation (pp. 375-390). Cheltenham, UK: Edward Elgar Publishing. Retrieved from https://doi.org/10.4337/9781800884892.00034.
Bianchi, G. & Chen, Y. (2023, October). Hotel Rate Parity as a Monopoly of Transaction [presentation]. EuroCHRIE 2023, Vienna, Austria.
Bianchi, G. & Chen, Y. (2023, October). Integrating machine learning in hospitality and tourism teaching [presentation]. EuroCHRIE 2023, Vienna, Austria.
Chen, M.-M. (2023, October). Working with Flash Sale Platform? A case study from Switzerland [presentation]. EuroCHRIE 2023, Vienna, Austria.
Heo, C. (2023, October). An interpretable machine learning method for hotel demand forecasting [presentation]. EuroCHRIE 2023, Vienna, Austria.
Varga, P. (2023, October). Sustainability education for hotel personnel in Switzerland [presentation]. EuroCHRIE 2023, Vienna, Austria.
Dima, J. & Audrin, B. (2023). Künstliche Intelligenz hält Einzug im HR. HR Today. Retrieved from https://www.hrtoday.ch/de/article/kuenstliche-intelligenz-haelt-einzug-im-hr.
Bertinetti, R. (2023, October). The Evolution of Coffee Culture: from Bean to Cup to Lifestyle. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4118737.html.
Chen, M.-M. (2023, October). Healthcare Industry: Employee happiness is key to patient happiness. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/healthcare-employee-happiness-patient-happiness. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4118783.html.
Clergue, V. (2023). Le monde de la gastronomie passé à la casserole des réseaux sociaux [interview]. RTS. Retrieved from https://www.rts.ch/info/economie/14394242-le-monde-de-la-gastronomie-passe-a-la-casserole-des-reseaux-sociaux.html.
Fernandez, S. (2023, October). How geometry can help shape hiring. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/how-geometry-can-help-shape-hiring. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4118712.html.
Fernandez, S. & Gyger, M. (2023, October). Nouveau système de répartition du pourboire dans l'hôtellerie. Allnews. Retrieved from https://www.allnews.ch/content/points-de-vue/nouveau-syst%C3%A8me-de-r%C3%A9partition-du-pourboire-dans-lh%C3%B4tellerie.
Fuchs, M., (2023). Kulinarische Erlebnisse verkaufen: Luxusmarken werden Gastgeber [interview]. Hotellerie Gastronomie Zeitung. Retrieved from https://www.hotellerie-gastronomie.ch/de/artikel/kulinarische-erlebnisse-verkaufen-luxusmarken-werden-gastgeber.
Fuchs, M., Hinrichs, N., Weisskopf, J.-P. (2023) Weiterhin die weltweite Nummer 1 [mentionned]. Travelnews.ch. Retrieved from https://www.travelnews.ch/karriere/24905-weiterhin-die-weltweite-nummer-1.html.
Haddad, S. (2023, October). Finance 4.0: les compétences à développer [interview]. Allnews. Retrieved from https://www.allnews.ch/content/interviews/finance-40-les-comp%C3%A9tences-%C3%A0-d%C3%A9velopper.
Heo, C. (2023, October). How hoteliers are using AI for Revenue Management. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/hotel-revenue-management-trends-you-need-to-know. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4118427.html.
Inversini, A. (2023, October). Regenerative Hospitality: A Paradigm Shift for the Hotel Industry?. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/regenerative-hospitality-paradigm-shift. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4118478.html. HNR Hotel News. Retrieved from https://www.hotelnewsresource.com/article128481.html. Business News. Retrieved from https://biz.crast.net/regenerative-hospitality-a-paradigm-shift-for-the-hotel-industry-by-alessandro-inversini/.
Martin-Rios, C., Derchi, G.-B., & Poretti, C. (2023, October). Implementing sustainability in service organizations: A complex puzzle. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/implementing-sustainability-in-service-organizations. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4118499.html.
Millar, I. (2023, October). Bridging the Tech Gap in the Hospitality Industry: A Comprehensive Analysis [mentioned]. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4118596.html.
Saul, L. & Tsukanova, T. (2023, October). ‘They just come, take a nice selfie ... and leave.’ Overtourism returns, but cities are fighting back [interview]. CNBC Travel. Retrieved from https://www.cnbc.com/2023/10/09/cities-are-fighting-back-against-overtourism-venice-amsterdam-bali.html. France-Ouest. Retrieved from https://sain-et-naturel.ouest-france.fr/le-surtourisme-est-de-retour.html. Gold Coast News HQ. Retrieved from https://goldcoastnewshq.com/they-just-come-take-a-nice-selfie-and-leave-overtourism-returns-but-cities-are-fighting-back/. World News Era. Retrieved from https://worldnewsera.com/news/they-just-come-take-a-nice-selfie-and-leave-overtourism-returns-but-cities-are-fighting-back/.
Tsukanova, T. & Saul, L. (2023, October). Hospitality Trends: How to Navigate the New Tourist Flow Patterns?. The World Financial Review. Retrieved from https://worldfinancialreview.com/hospitality-trends-how-to-navigate-the-new-tourist-flow-patterns/.
Woltering, R.-O. (2023). The Potential of Green Financing for Hotel Real Estate in Asia. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4118607.html.
Yu Kerguignas, J., Sandoval Alvarado, M., Furrer, O. & Landry, M. (2023, October). Understanding Customer Captivity: When Clients Want to Leave but Can't. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/customer-captivity-paradox. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4118579.html. Hotel-Online. Retrieved from https://www.hotel-online.com/press_releases/release/understanding-customer-captivity-when-clients-want-to-leave-but-cant/.
Audrin, B. (2023, September 14) gave a presentation at the 7th Digital Real Estate Summit. Topic: Redefining workplaces for the future, CIO, Lausanne.
Audrin, B. (2023, September 21) gave a presentation at the inauguration of an industrial building. Topic: New workplaces for the industry, Beezi, Tolochenaz.
Audrin, B. (2023, October 21) took part to a round table on Gender, AI, and HRM organized by HEG-FR and Bureau de l’Egalité de Fribourg, HEG, Fribourg.
Bertinetti, R. (2023, October) represented the EHL by collaborating with the Italian Chamber of Commerce for Switzerland at the oriGIn (Organisation for an International Geographical Indications Network) event in Geneva by preparing delicious Prosecco DOC cocktails. Retrieved from https://www.linkedin.com/posts/roberto-bertinetti-863bb226_ehl-proseccodoc-cocktails-activity-7117063380112130048-baiX?utm_source=share&utm_medium=member_desktop.
Etemad-Sajadi, R. (2023, October 26) gave a course on the “Employee Experience and Service Characteristics” to the CHUV, EHL, Lausanne.
Fuchs, M., (2023, October 4) held a presentation “Wo Luxus auf Hospitality trifft: Die Zukunft der massgeschneiderten Luxuserlebnisse” at the EHL Media Lunch, Hotel Storchen, Zurich.
Fuchs, M., (2023, October 24-25) led a two-day seminar on “Luxury Hospitality Management” with the Regional leadership of Europe and Americas of Minor Hotels (formerly NH Hotels) at the Anantara Palazzo Naiadi in Rome.
Fuchs, M., (2023, October 30) was invited to and attended the launch event of the THINK TANK of Hotel Inside, Baur au Lac Hotel, Zurich.
Hinrichs, N. (2023, October 4) presented at the Media Lunch to a group of German news outlets. Topic: Der «Human Touch» im digitalen Zeitalter: Was ermöglicht eine erfolgreiche Transformation menschenzentrierter Branchen durch KI, Digitalisierung und maschinelles Lernen, Storchen, Zurich.
Masset, P. (2023, October 2) gave a presentation at Agrovina. Topic: L’importance des produits agricoles locaux dans la notoriété d’un territoire, Foire du Valais, Martigny.
Etemad-Sajadi, R. (2023, October 26) invited Edouard Meylan (CEO H. Moser & Cie) for talking about the strategy of internationalisation of H. Moser & Cie in the course named “International Service Marketing”, EHL, Lausanne.
Masset, P. (2023, October 12) invited Arnaud d’Anterroches (Senior Sales Director, HSBC) to give a presentation on “Impact Investing” during the BOSC6 “Portfolio Management” course.
Masset, P. (2023, October) invited Dr. Rainer Häberle (Vignes Dynamiques SA) to give a presentation on “The economics of Italian wines” during the BOSC6 “Wine Economics & Finance” course.