--------------- RESEARCH ---------------
Online & published
Montesdeoca-Calderón, M. G., Gil-Saura, I., Ruiz-Molina, M. E., & Martín-Ríos, C. (2024). Does Employee Training in Sustainable Practices and Food Waste Influence a Restaurant’s Level of Sustainability-Oriented Service Innovation (SOSI) and Brand Equity? Evidence-Based Research into the Ecuadorian Catering Industry. Sustainability, 16(22), 9990. https://doi.org/10.3390/su16229990
Montesdeoca-Calderón, M. G., Gil-Saura, I., Ruiz-Molina, M. E., & Martín-Ríos, C. (2024). Does Employee Training in Sustainable Practices and Food Waste Influence a Restaurant’s Level of Sustainability-Oriented Service Innovation (SOSI) and Brand Equity? Evidence-Based Research into the Ecuadorian Catering Industry. Sustainability, 16(22), 9990. https://doi.org/10.3390/su16229990
Jérôme, T., & Poretti, C. (Forthcoming). Stock market reaction to the voluntary adoption of nature-related financial disclosure: an event study. Finance Research Letters, 71, 106389. https://doi.org/10.1016/j.frl.2024.106389
Raub, S. & Borzillo, S. (2024). Humanizing Healthcare – Promoting the Care Experience (CX) at NYC Health + Hospitals/Elmhurst (A). Reference no. 424-0115-1. https://www.thecasecentre.org/products/view?id=202525.
Conference
Bengini, I., Heo, C. & Hasman, A. (2024, November 4-7). The Economic Effects of Covid-19 on the Hospitality Industry. [Paper presentation]. EuroCHRIE, Doha, Qatar.
Clergue, V. & Oruc, Y. (2024, November 4-7). Using Socio-Cognitive Mindfulness to Enhance the Hotel Guest Experience. [Paper presentation]. EuroCHRIE, Doha, Qatar.
Etemad-Sajadi, R., Clergue, V. & Heo, C. (2024, November 4-7). Service robots with extended AI knowledge: Factors impacting the intention to use. [Paper presentation]. EuroCHRIE, Doha, Qatar.
Fuchs, M. & Clergue, V. (2024, November 4-7). Green Tourism: Behavioral Segments of Sustainable Tourists and Their Attractivity as Target Segments. [Paper presentation]. EuroCHRIE, Doha, Qatar.
Heo, C., Luchi, P., Nobre Pereire, L., Viverit, L. & Contessi, D. (2024, November 4-7). Cracking the conversion rate: Machine learning insights for maximum performance. [Paper presentation]. EuroCHRIE, Doha, Qatar.
Inversini, A., Talhouk, S. & Daou, A. (2024, November 4-7). Regenerative Hospitality: The Case of Rural Lebanon. [Paper presentation]. EuroCHRIE, Doha, Qatar.
Varga, P. & Muñoz-Barriga, A. (2024, November 4-7). The Broken Golden Egg of the Galápagos: Mistrust and short sightedness in the UNESCO World Heritage Site. [Paper presentation]. EuroCHRIE, Doha, Qatar.
Zizka, L. (2024, November 11-13). All Clear: Copilot and higher education. [Paper presentation]. ICERI2024, Seville, Spain.
--------------- IN THE MEDIA ---------------
Audrin, B. (2024, November 11). Why are there so many bad bosses? People Management. Retrieved from https://www.peoplemanagement.co.uk/article/1895537/why-so-bad-bosses
Bianchi, G. (2024, November). New banking regulations in Switzerland: a help or a hindrance? EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/banking-regulations-switzerland. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4124858.html
Blengini, I. (2024, November). Event Tourism: How Music, Sport, and Film Shape Destinations. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/event-tourism. Hospitality Net. Retrieved from https://www.hospitalitynet.org/news/4124440.html. Hotel Online. Retrieved from https://www.hotel-online.com/press_releases/release/event-tourism-how-music-sport-and-film-shape-destinations/. eHotelier. Retrieved from https://insights.ehotelier.com/insights/2024/11/22/event-tourism-how-music-sport-and-film-shape-destinations/
Blengini, I. (2024, November 4). The Impact of Event and Pop Culture Tourism on Global Destinations. Hotel News Resource. Retrieved from https://www.hotelnewsresource.com/article133919.html
Borzillo, S. (2024, November 22). Les émotions, la clé pour s’épanouir au niveau personnel et professionnel [interview]. Les Echos. Retrieved from https://www.lesechos.fr/partenaires/choosemycompany/les-emotions-la-cle-pour-sepanouir-au-niveau-personnel-et-professionnel-2132810
Venturini, B., Chen, M.-M., & Keller, A. (2024, November 14). Driving resilience in Swiss tourism: Data smart innovation for SMEs. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4124675.html. Canadian Reviews. Retrieved from https://canadian-reviews.ca/data-smart-innovation-for-smes/
Chen, Y. (2024, November 23). Loyal Hong Kong shoppers forgo Shenzhen, channel hometown pride to support local businesses [mention]. The Star. Retrieved from https://www.thestar.com.my/aseanplus/aseanplus-news/2024/11/23/loyal-hong-kong-shoppers-forgo-shenzhen-channel-hometown-pride-to-support-local-businesses. South China Morning Post. Retrieved from https://www.scmp.com/news/hong-kong/hong-kong-economy/article/3287290/loyal-hong-kong-shoppers-forgo-shenzhen-channel-hometown-pride-support-local-businesses
Cruz, M. (2024, November 8). Innovative business model: 3 key aspects from the gastronomic industry. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/innovative-business-model-3-key-aspects-gastronomic-industry. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4124553.html
Etemad-Sajadi, R., Clergue, V. & Heo, C. (2024, November 6). Using AI-equipped service robots: the customer point of view. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4124502.html
Güldenberg, S. (2014, November). Mobilitäts-Umfrage: Generation Z fordert den Ausbau des öffentlichen Verkehrs und Reduzierung der Ticketpreise [mention]. OTS. Retrieved from https://www.ots.at/presseaussendung/OTS_20241107_OTS0070/mobilitaets-umfrage-generation-z-fordert-den-ausbau-des-oeffentlichen-verkehrs-und-reduzierung-der-ticketpreise. LeadersNet Österreich. Retrieved from https://www.leadersnet.at/news/84156,generation-z-fordert-den-oeffi-ausbau-und-reduzierung-der.html. brandaktuell.at. Retrieved from https://brandaktuell.at/2024/11/07/kultur/mobilitaets-umfrage-generation-z-fordert-den-ausbau-des-oeffentlichen-verkehrs-und-reduzierung-der-ticketpreise/. Börse Social Network. Retrieved from https://www.boerse-social.com/2024/11/07/mobilitats-umfrage_generation_z_fordert_den_ausbau_des_offentlichen_verkehrs_und_reduzierung_der_ticketpreise. Regionnews.at. Retrieved from https://www.regionews.at/newsdetail/Mobilitaets_Umfrage_Generation_Z_fordert_den_Ausbau_des_oeffentlichen_Verkehrs_und_Reduzierung_der_Ticketpreise-605290. Der Standard. Retrieved from https://www.derstandard.at/story/3000000243850/auto-fuer-jugendliche-nur-mehr-von-nachrangiger-bedeutung?ref=niewidget
Güldenberg, S. (2024, November 18). Gen Z Tag 2024 gab jungen Menschen eine Stimme für Nachhaltigkeitsideen und -lösungen [mention]. LeadersNet Österreich. Retrieved from https://www.leadersnet.at/news/84368,gen-z-tag-2024-gab-jungen-menschen-eine-stimme-fuer.html
Hasman, A. (2024, November). Competition vs Cooperation: What Are the Downsides of Banking Regulation? EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/competition-vs-cooperation-banking-regulation. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4124880.html
Hinrichs, N. (2024). Tiefgreifende Transformation [interview]. YELLOW. Retrieved from https://yellow.post.ch/de/pages/artikel/2024/tiefgreifende-transformation
Llewellyn, G. (2024, October 24). Does Singapore’s F&B industry face an unsustainable future? The Business Times. Retrieved from https://www.businesstimes.com.sg/singapore/smes/does-singapores-fb-industry-face-unsustainable-future
Llewellyn, G. (2024, October 24). Daily Cuts - Eat Drink Singapore - The Shifting Sands of Singapore’s F&B Industry [audio podcast episode]. Channel News Asia. Retrieved from https://www.channelnewsasia.com/listen/daily-cuts/eat-drink-singapore-shifting-sands-singapores-fb-industry-4651316
Masset, P. (2024, October 31). Le vin sous un angle économique. All News. Retrieved from https://www.allnews.ch/content/points-de-vue/le-vin-sous-un-angle-%C3%A9conomique
Raub, S. & Masset, P. (2024, November 8). «Il faut mieux vendre nos cépages locaux» [mention]. 24 Heures. Retrieved from https://www.24heures.ch/vins-suisses-il-faut-mieux-vendre-nos-cepages-locaux-159040259290
Saul, L. (2024, November). PhD student at EHL: A pioneering academic career [interview]. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/phd-student-academic-career-ehl. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4124467.html
Schmitt, A. (2024, November). It’s time to embed human-centric principles in all organizations. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/human-centric-principles-organizations. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4124756.html. HNR Hotel News. Retrieved from https://www.hotelnewsresource.com/article134158.html
Tsukanova, T. (2024, November 19). EHL: Wie entwickeln sich Trends in der Hotellerie [mention]? Hotel Inside. Retrieved from https://hotelinside.ch/ehl-wie-entwickeln-sich-trends-in-der-hotellerie/
--------------- INDUSTRY INTERACTION ---------------
External Events
Audrin, B. gave a presentation on AI in HRM at the RDV éco organized by Promotion Economique du Jura on November 14th in Delémont.
Borzillo, S. gave a presentation to an audience of hotel executives and educators at the Montreux International Tourism Forum (MITF) on November 20th at J5 hotels Helvetie - Montreux. Topic: Former les leaders de demain : capitaliser sur les compétences émotionnelles pour un management centré sur l'humain.
Chen, M.-M. delivered a presentation on the topic of How AI complements traditional marketing at the Montreux International Tourism Forum (MITF) on November 20th at J5 hotels Helvetie - Montreux.
Hasman, A. participated as a seminal speaker at the Invest conference in Romania, talking about operational risk in the hotel industry.
Inversini, A. presented on his Resilient Tourism project during the Montreux International Tourism Forum (MITF) on November 20th at J5 hotels Helvetie - Montreux. Topic: Vers un tourisme résilient : développement durable, mobilité douce, gestion de l'eau, contribution touristique environnementale
Woltering, R.-O. gave a presentation to hotel investors at the INVEST Conference held in Bucharest. Topic: The Impact of Energy Efficiency on Hotel Valuations, November 27, Crown Plaza Bucharest, Romania.
Internal Events
Hasman, A. invited Pascal Meinherz (Managing Director and Co-Head of Private Wealth Management), Leon Cerjak (Associate) and Julia Hartweg (Financial Analyst) from Goldman Sachs to give a presentation to his Corporate Finance students.