Cruz, M., Hodari, D., & Raub, S. (forthcoming). The impact of management structure on guest satisfaction in chain-affiliated hotels and the moderating influence of chain scale. International Journal of Hospitality Management, 117, 103651.
Fernandez, S., Gössling, S., Martin-Rios, C., Fointiat, V., Pasamar, S., Isaac, R., & Lunde, M. (forthcoming). To tip or not to tip? Explaining tipping behavior in restaurants with service-inclusive pricing. International Journal of Hospitality Management, 117, 103640.
Laaksonen, S. and Varga, P. (2023). Assessing the impact of selfie-taking tourists on local tour guides in the Chernobyl Exclusion Zone: A netnographic analysis of a dark tourism location. Journal of Heritage Tourism. DOI: https://doi.org/10.1080/1743873X.2023.2292147
Montesdeoca-Calderón, M.-G., Gil-Saura, I., Ruiz-Molina, M.-E., & Martin-Rios, C. (forthcoming). Tackling food waste management: Professional training in the public interest. International Journal of Gastronomy and Food Science. DOI: https://doi.org/10.1016/j.ijgfs.2023.100863.
Heo, C. Y., Contessi, D., Viverit, L., & Pereira, L., N. (2023, December 14-15). Deciphering Booking Curves: Using Principal Component Analysis for Machine Learning Method [Paper presentation]. 2023 RevME Conference, Nashville, USA.
Borzillo, S. & Raub, S. (2023, December). “Detoxification” of work environments: A pragmatic framework. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/detoxification-of-work-environments-pragmatic-framework. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4119610.html.
Borzillo, S. & Raub, S. (2023, December). Why toxic workplaces struggle with employee turnover. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/toxic-workplaces-employee-turnover. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4119502.html.
Bourassin, C., Dubrit, K., Turcas, M., & Vellieux, M. (2023, December). Seasonal recipes: The colors of autumn in your plate. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/long-live-spring. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4119612.html.
Brenner, A. (2023, December). Top 10 Hospitality Events of 2023. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/top-10-hospitality-events-2023. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4119756.html.
Brenner, A. (2023, December). The return of the Chinese tourist?. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/return-chinese-tourist. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4119677.html. Pune.Media. Retrieved from https://pune.media/the-return-of-the-chinese-tourist/.
Brenner, A. & Chen, Y. (2023, December). L’économie chinoise et une éventuelle crise immobilière. Allnews.ch. Retrieved from https://www.allnews.ch/content/points-de-vue/l%E2%80%99%C3%A9conomie-chinoise-et-une-%C3%A9ventuelle-crise-immobili%C3%A8re. DayFR Spanish. Retrieved from https://es.dayfr.com/negocio/1265097.html. DayFR Deutsch. Retrieved from https://de.dayfr.com/gesellschaft/1222400.html.
Etemad-Sajadi, R. (2023, December). The transformative power of AI in the hospitality industry. Travel World. 14 December 2023. Retrieved from https://travel.economictimes.indiatimes.com/blog/the-transformative-power-of-ai-in-the-hospitality-industry/105982049.
Fernandez, S. & Raub, S. (2023). The power of praise – Give your staff more recognition!. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/power-of-praise-give-your-staff-more-recognition. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4119450.html.
Fuchs, M. (2023). Horology Futurology [mentioned]. Revue FH.
Fuchs, M. (2023). Absurde Preise und Warteschlangen: Haben die Luxusmarken den Bogen überspannt? [cited]. NZZ. Retrieved from https://www.nzz.ch/wirtschaft/absurde-preise-und-warteschlangen-haben-die-luxusmarken-den-bogen-ueberspannt-ld.1768375.
Girardin, F. (2023). Inside Chopard’s new ‘anti-hotel’ for the ultra wealthy [cited]. CNN. Retrieved from https://edition.cnn.com/style/chopard-hotel-place-vendome-paris/index.html.
Heo, C. & Brenner, A. (2023, December). Could revenue management solve hospitality’s labor shortage?. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/could-revenue-management-solve-hospitalitys-labor-shortage. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4119611.html.
Inversini, A. (2023). Regenerative Hospitality: what it is, what it is not, what it might be. Hotel Year Book. Retrieved from https://www.hotelyearbook.com/article/122000314/regenerative-hospitality-what-it-is-what-it-is-not-what-it-might-be.html. Hospitality Net. Retrieved from https://www.hospitalitynet.org/article/122000314.html.
Martin-Rios, C. (2023). How Innovation Unlocks Sustainability In Food System's Transition. Hospitality Net. Retrieved from https://www.hospitalitynet.org/article/122000326.html.
Tsukanova, T. (2023). Gen Z is transforming hospitality – what can brands do to catch up? [mentionned]. Web in Travel. Retrieved from https://www.webintravel.com/gen-z-is-transforming-hospitality-what-can-brands-do-to-catch-up/.
Woltering, R.-O. (2023). "COP28 "It's Time To Act": Towngas China Energy and LONGi Green Energy Build a Zero-Carbon System for the Value Chain [mentionned]. China.com.cn. Retrieved from https://finance.china.com.cn/stock/ssgs/20231214/6061491.shtml.
Woltering, R.-O. (2023). La pertinence de l'ultraluxe à Genève [mentionned]. HTR. Retrieved from https://www.htr.ch/story/chroniques-opinions/la-pertinence-de-lultraluxe-a-geneve-36773.
Zizka, L. (2023, December). AI and higher education: Thought partner or paid consultant?. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/ai-higher-education-thought-partner-paid-consultant. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4119542.html.
Ballester, O. (December 2023) invited Jordi Millastre Costa (Marketing & Communications Manager, International Ski Mountaineering Federation - ISMF) to a Hackathon as a closing event for Computational Thinking in BOSC 2 (Autumn 2023).
Clergue, V. (2023, December) invited Oxana Klepova (Founder and Director of BeauBallet) as guest speaker on Digital Marketing in her Foundations of Hospitality Marketing class.