EHL Research News

EHL Research & Industry update - May 2023

Research & Industry Update

RESEARCH

Online & Published

Audrin, C. & Audrin, B. (2023). More than just emotional intelligence online: introducing “digital emotional intelligence”. Front. Psychol. 14:1154355. https://doi.org/10.3389/fpsyg.2023.1154355

Davoine, T. (2023). The joint macroeconomic impacts of capital markets integration and fertility. Review of International Economics, 31(2), 687-720. https://doi.org/10.1111/roie.12641.

Case Studies

Borzillo, S. & Duke, L.S. (2023). Royal Savoy Hotel (Case A) - Alain Kropf: Leading the Royal Savoy Hotel through a Pandemic. Case Center. Retrieved from https://www.thecasecentre.org/products/view?id=190922.

Borzillo, S. & Duke, L.S. (2023) Royal Savoy Hotel (Case B) - Being an Authentic Leader: Alain Kropf, the Royal Savoy Hotel. Case Center. Retrieved from https://www.thecasecentre.org/products/view?id=190924.

Borzillo, S. & Duke, L.S. (2023) Royal Savoy Hotel (Case C) - Building Relationships to Create a High-Performing Top Team at the Royal Savoy Hotel. Case Center. Retrieved from https://www.thecasecentre.org/products/view?id=190927.

Borzillo, S., Duke, L.S. & Raub, S. (2023) Obino Resto: Innovating Workplace Dining. Case Center. Retrieved from https://www.thecasecentre.org/products/view?id=191198.

Confereces

Bootz, J.P., Haas, A., Borzillo, S., Belemlih, A., Abonneau, D., & Dupouet, O (2023, May 30 - June 1). How Communities of Practice Drive Innovation and Resilience: a review and research agenda [Paper presentation]. KCO Symposium on Value Creation and Collective Resilience in Communities, Toulon, France (conference hosted at Kedge Business School, Toulon Campus).

Girardin F. & Lopez L. (2023, May 25 - 27). Guests’ perceptions of circular economy practices in hotels: reduce, reuse and recycle is not enough [Paper presentation]. APacCHRIE 2023, Clark, Philippines.

Rahmani, L., Haasova, S., Czellar, Clergue, V. & Martin, C. (2023). Self-nature connection rather than just nature increases the efficiency of pro-environmental interventions [Paper presentation]. EMAC Annual Conference, Odense, Denmark.

Llewellyn, G. (2023, May 25 - 27). Prediction of restaurant site success using logistic regression and an artificial neural network [Paper Presentation]. APacCHRIE 2023, Clark, Philippines.

IN THE MEDIA

 

Bianchi, G. (2023, May). New trends and challenges in the tea industry. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/tea-industry-trends-and-challenges. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4116603.html.

Bianchi, G. & Brenner, A. (2023, May). Quand les banques font faillite: des leçons de l’effondrement de Credit Suisse. Allnews. Retrieved from https://www.allnews.ch/content/points-de-vue/quand-les-banques-font-faillite-des-le%C3%A7ons-de-l%E2%80%99effondrement-de-credit-suisse.

Borzillo, S., Terrier, L. & Quoex, N. (2023). Key steps to promoting mental serenity in the hospitality workplace. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4116140.html.

Borzillo, S., Vernet, I. & Quoex, N. (2023). How Gen Z work ethic and attitudes are impacting the workplace. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/gen-z-work-ethic-impact-workplace. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4116217.html.

Brand, F., Fuchs, M. & Inversini, A. (2023, May). Creating memorable customer experiences: How to go the extra mile. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/creating-memorable-customer-experiences. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4116344.html. Hotel-Online. Retrieved from https://www.hotel-online.com/press_releases/release/creating-memorable-customer-experiences-how-to-go-the-extra-mile/.

Etemad-Sajadi, R. (2023, May). Six Ethical Questions to ask When Using AI in Hotel Operations. Hotel-Asia. Retrieved from https://hotels-asia.com/six-ethical-questions-to-ask-when-using-ai-in-hotel-operations/.

Etemad-Sajadi, R. (2023). Augmenting growth. Hospitalitytalk. Retrieved from https://hospitalitytalk.in/augmenting-growth/

Lopez, L. & Davoine, T. (2023, May). 7th Edition of the Hospitality Finance & Economics Conference 2023 to be held in Singapore for the first time [mention]. News Pub. Retrieved from https://newspub.live/finance/7th-edition-of-the-hospitality-finance-economics-conference-2023-to-be-held-in-singapore-for-the-first-time-ttg-asia/.

Martin-Rios, C. & Rogenhofer, J. (2023, May). Food waste management: innovative solutions for Hospitality. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/food-waste-management-innovative-solutions-hospitality. Hotel-Online. Retrieved from https://www.hotel-online.com/press_releases/release/food-waste-management-innovative-solutions-for-hospitality/. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4116602.html. Portland Local News. Retrieved from https://portland-localnews.com/food-waste-management-innovative-solutions-for-hospitality/.

Poretti, C. (2023, May). When business strategy rhymes with financial reporting complexity. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/business-strategy-financial-reporting-complexity. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4116483.html. Hotel-Online. Retrieved from https://www.hotel-online.com/press_releases/release/when-business-strategy-rhymes-with-financial-reporting-complexity/.

Stierand, M. (2023, May). Rude Food: Would you pay to be insulted while eating dinner? [quote]. Euronews. Retrieved from https://www.euronews.com/culture/2023/04/26/rude-food-would-you-pay-to-be-insulted-while-eating-dinner.

Tsukanova, T. & Saul, L. (2023, May). Hospitality trends: How are the different generations traveling?. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/hospitality-trends-different-traveler-generations. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4116449.html. 4Hoteliers. Retrieved from https://www.4hoteliers.com/features/article/15957. Hotel-Online. Retrieved from https://www.hotel-online.com/press_releases/release/hospitality-trends-how-are-the-different-generations-traveling/. Green Lodging. Retrieved from https://www.greenlodgingnews.com/trends-in-hospitality-wellness-wellbeing-for-a-thriving-life/.

Varga, P. (2023, May). Valuing cultural differences: Why it matters and how to do it right. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/cultural-differences-why-it-matters. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4116289.html. Pune Media. Retrieved from https://pune.media/valuing-cultural-differences-why-it-matters-and-how-to-do-it-right-by-peter-varga/.

Weisskopf, J.-P. (2023, May). Making money with music: Why investing in music is more than just a pretty tune. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/making-money-with-music-investment. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4116260.html.

Weisskopf, J.-P. & Masset P. (2023). Come pests, frost or fire: How the Swiss are arming their wines against climate change. The Conversation. Retrieved from https://theconversation.com/come-pests-frost-or-fire-how-the-swiss-are-arming-their-wines-against-climate-change-202663.

 

INDUSTRY INTERACTION

External Events

Audrin, B. and Clausen, E. took part to a masterclass organized by Hosco. Topic: Innovative Talent Management in the Hospitality Industry, May 24, online.

Fuchs, M. held the keynote presentation and was a panelist at “25: 25 Gäste, 25 Minuten, 25 Perspektiven” at Publicis Switzerland. Topic: “Sustainable Consumption”, 2023, May 11th, Zürich. Retrieved from https://www.25.events/.

Girardin, F., Kim, S. & Fuchs., M. held a presentation to the Marriott Luxury Brands Caribbean and Latin America Team on “Trends and Challenges in Luxury Hospitality”. 2023, May 26.

Girardin F. organized a visit of the Cartier Boutique in Geneva with his short course participants and moderated a discussion with Jessica Bobet (Marketing and Communication Director Switzerland, Cartier).

Hvaring, F. delivered a keynote followed by a panel discussion in “Hospitality Unlocked 2023”, on Self-Leadership, Career path & Personal Branding, organised by HSMAI Region Europe and its student council at the SHL Schweizerische Hotelfachschule Luzern. May 23.

Mori, M., Woltering, R. & Rein, R. arranged the first industry mentoring program in Swiss Romandie with the Urban Land Institute (ULI). Invited Mr. Gianoli and Mr. Hayek from ULI to the campus for the program presentation. May.

 

Internal Events

 

Girardin F. invited Antoni Von Planta (General Manager of Ritz Carlton Geneva) and Nicolas Elbaz (Client Experience Director at Jaeger Lecoultre) ad guest speaker in his short course “Hospitality Luxury Brand Management”.