Our Team

Organizational Behavior
Discover how music festival marketing strategies can be improved using audience insights and data-driven tools, like Piki, to boost ticket sales and fan engagement.
Start & End Date
01.09.2025 - 01.09.2027
Main Applicant
Borzillo, S., EHL Hospitality Business School
External Funding
Private Partner
This project aims to explore how behavioral data collected from Piki, an intuitive music discovery app that helps users effortlessly find and explore music tailored to their tastes, can be adapted into a reliable decision-support tool for music festival and event organizers. The project provides valuable insights for professionals responsible for deciding which artists to book for concerts, festivals, or venues.
Specifically, it investigates how to optimize the interaction and collaboration between the four key stakeholders involved in organizing musical events:
By improving the connections between these stakeholders through music data analytics and audience behavior insights, the project seeks to enhance the overall festival experience, strengthen fan engagement, optimize artist booking decisions, and ultimately increase ticket sales.
Dr Stefano Borzillo is an Associate Professor of Organizational Behavior at EHL. He obtained his Ph.D. in Organizational Behavior from the University of Geneva and was a Visiting Research Fellow at the Stern School of Business (New York University). His main fields of research are communities of practice, processes of knowledge creation, and best practice transfers in organizations.
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