Congratulations!
We would like to congratulate:
Heo, C. has been selected as one of the winners of the 2026 Johnson & Wales & ICHRIE Case Competition, with her case study entitled “Displacement Analysis in Restaurant Revenue Management: Group Private Dinner vs. À La Carte Service”. It received third place at the 2026 ICHRIE Conference in Las Vegas, USA.
Mori, M. was appointed as Guest Editor for the special issue “Hospitality: Market Change and Investment Opportunities” in the Journal of Property Investment & Finance.
Online & Published
Ballester, O. (Forthcoming). Teaching AI Governance in Management Education: A Serious Game for Accountable Decision-Making under Uncertainty. The International Journal of Management Education. https://doi.org/10.1016/j.ijme.2026.101514
Lee, B., Stierand, M., Miralles, M., & Dörfler, V. (Forthcoming). Serialising the research journey: A reflexive tool for transparency in case study research. Qualitative Inquiry. https://doi.org/10.1177/10778004261464593
Zurbruegg, R., & Terrier, L. (2026). Can You Hear Me Now? How Videoconferencing Quality Affects Fatigue and Creative Agreements in Negotiation. Negotiation Journal, 42, 392–412. https://doi.org/10.1162/NGTN.a.73
Heo, C. Y., Park, J., Yang, S., Ni, C., Tang, L., Yu, L., Rogenhofer, J., & Assen, G. (2026). Exploring hotel sustainability through a service design lens: An espoused theory vs. theory-in-use perspective. ICHRIE Research Reports, 11(3), Article 4. www.doi.org/10.61701/627331.851
Report
Kim, S., & Audrin, B. (2026, July 9). Hospitality leadership skills. Executive insights report. EHL Research. Retrieved from https://research.ehl.edu/news-listing/hospitality-leadership-skills-for-an-ai-driven-future
Conference
Abagnale, B., Beck, N., & Cruz, M. (2026, July 9-11). Cultural prototypes across borders: geographic embeddedness and organizational self-presentation in the Swiss Microbrewing industry. [Paper presentation]. 42nd EGOS Colloquium, Bergamo, Italy.
Aoun, A., Mata, J., & Schatt, A. (2026, June 28-29). Value creation in asymmetric alliances: The role of CEO reputation. [Paper presentation]. 10th hospitality finance & economics conference, Tokyo, Japan.
Bellwald, N., Fust, A., & Tsukanova, T. (2026, July 31 - August 4). Unpacking entrepreneurial resilience: A capability-based model and measurement approach. [Paper presentation]. 86th Annual Meeting of the Academy of Management, Philadelphia, USA.
Blal, I. (2026, July 14-17). Hospitality and tourism social enterprises’ cross-Sectoral boundaries. [Paper presentation]. 2026 ICHRIE Global Conference, Las Vegas, USA.
Cruz, M., & Rua-Gomez, C. (2026, July 9-11). Staging the World's 50 Best plate: the dynamic role of space on the positioning of haute-cuisine in Latin America. [Paper presentation]. 42nd EGOS Colloquium, Bergamo, Italy.
Davoine, T. (2026, August 24-26). The quantitative importance of skill-dependent mortality in pension designs. [Paper presentation]. 82nd Annual Congress of the International Institute of Public Finance (IIPF), Lisbon, Portugal.
Fan, H., Mori, M., & Zheng, C. (2026, June 28-29). Smart cities and resource misallocation: Evidence from China's manufacturing industry. [Paper presentation]. 10th hospitality finance & economics conference, Tokyo, Japan.
Heo, C. (2026, July 14-17). Menu Words Matter: A Typology of Restaurant Menu Descriptions. [Paper presentation]. 2026 ICHRIE Global Conference, Las Vegas, USA.
Kraus, J. B., Woltering, R.-O., Downs, D. H., & Sebastian, S. P. (2026, June 28-29). Missing the target: Evidence on IRRs in real estate private equity. [Paper presentation]. 10th hospitality finance & economics conference, Tokyo, Japan.
Kraus, J. B., Woltering, R.-O., Downs, D. H., & Sebastian, S. P. (2026, July 1-4). Missing the target: Evidence on IRRs in real estate private equity. [Paper presentation]. 32nd ERES Annual Conference 2026, Vienna, Austria.
Kraus, J. B., Woltering, R.-O., Downs, D. H., & Sebastian, S. P. (2026, July 23-25). Missing the target: Evidence on IRRs in real estate private equity. [Paper presentation]. AREUEA INTERNATIONAL CONFERENCE 2026, Medellín, Colombia.
Masset, P., & Verdickt, G. (2026, July 8-13). The Term Structure of Expected Returns and Ex-Post Performance: Evidence from the Fine Wine Market. [Paper presentation]. 18th Annual Conference of the American Association of Wine Economists, Perth, Australia.
Masset, P., & Motta, V. (2026, July 15–17). Swiss Pinot Noir in perspective: Grape familiarity, local identity, and wine evaluation [Paper presentation]. Pinot Noir in Perspective—Melbourne Workshop, Melbourne, Australia.
Navrotska, Y., & Cruz, M. (2026, July 31 - August 4). Evaluating without agreement: how conflicting validity cues influence audience evaluation. [Paper presentation]. 86th Annual Meeting of the Academy of Management, Philadelphia, USA.
Navrotska, Y., & Cruz, M. (2026, June 15-16). Evaluating Without Agreement: How Conflicting Validity Cues Influence Audience Evaluation. [Paper presentation]. EURAM Doctoral Consortium 2026, University of Agder, Norway.
Zizka, L. (2026, June 29 - July 1). Helping or hindering: Undergraduate student perceptions of generative AI in academic writing. [Paper presentation]. 18th annual International Conference on Education and New Learning Technologies, Palma, Spain.
Probst, G., & Zizka, L. (2026, June 29 - July 1). Writing in digital times - empowering learners for the future? [Paper presentation]. 18th annual International Conference on Education and New Learning Technologies, Palma, Spain.
Audrin, B. (2026, July 21). Certains dress codes professionnels ont la vie dure malgré les fortes chaleurs. [Quoted]. RTS. Retrieved from https://www.rts.ch/info/societe/2026/article/canicule-les-codes-vestimentaires-resistent-au-travail-29305292.html. RSI. Retrieved from https://www.rsi.ch/info/svizzera/Quando-il-dress-code-resta-anche-col-caldo--3896993.html
Ballester, O. (2026, June 25). This graduate from the #1 hospitality university in the world reveals what AI is really doing to the industry. [quoted]. Study International. Retrieved from https://studyinternational.com/news/how-ai-is-changing-hospitality/
Ballester, O. (2026, July 23). This EHL graduate reveals the truth about hospitality and AI that no one talks about. [quoted]. Study International. Retrieved from https://studyinternational.com/news/future-of-hospitality-ai/
Blal, I. (2026, June 2). Tourisme : l’humain comme boussole. [Mention]. Hotellerie Gastronomie Zeitung. Retrieved from https://www.hotellerie-gastronomie.ch/fr/article/tourisme-lhumain-comme-boussole
Bovsovers-Carette, N. (2026, August 20). Comment expliquer le succès des apparts-hôtels, qui bouscule le monde de l’hôtellerie traditionnelle ? [Interview]. RTS. Retrieved from https://www.rts.ch/audio-podcast/2026/audio/comment-expliquer-le-succes-des-apparts-hotels-qui-bouscule-le-monde-de-l-hotellerie-traditionnelle-29333191.html
Chen, M.-M. (2026). Profile: Maggie Chen. Spa Business, 2026(3), 100-102. Retrieved from https://www.spabusiness.com/spa-business-magazine/Profile-Maggie-Chen/38725
Chen, M.-M. (2026, August 31). Why Guests No Longer Just Want to Be Served. Dr Maggie Chen on the Future of Immersive Experiences. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4134157/why-guests-no-longer-just-want-to-be-served-dr-maggie-chen-on-the-future-of-immersive-experiences
Clergue, V. (2026, July 2). Psychological Well‑Being and the Future of Guest Experience. EHL Research. Retrieved from https://research.ehl.edu/news-listing/psychological-well-being. Hospitality Net. Retrieved from https://www.hospitalitynet.org/whitepaper/4133324/psychological-wellbeing-and-the-future-of-guest-experience
Dima, J., & Audrin, B. (2026, July 23). Back to the office : Vers la fin de la flexibilité ? HR Today. Retrieved from https://www.hrtoday.ch/fr/article/back-office-vers-la-fin-de-la-flexibilite
Dima, J., & Audrin, B. (2026, August 28). L’ère du collaborateur augmenté : Quel avenir pour le collectif ? HR Today.
Fuchs, M. (2026, July 14). Is America Losing Its Grip on Global Luxury? [Quoted]. Elite Traveler. Retrieved from https://elitetraveler.com/lifestyle/america-singapore-luxury-market-report
Fuchs, M. (2026, July 29). Once You’ve Heard ‘Luxury Voice,’ You Can’t Unhear It. [Quoted]. Bloomberg. Retrieved from https://www.bloomberg.com/news/articles/2026-07-29/why-luxury-voice-matters-when-it-comes-to-communication. Moneyweb. Retrieved from https://www.moneyweb.co.za/news/international/once-youve-heard-luxury-voice-you-cant-un-hear-it/
Martin-Rios, C. (2026, July 10). Genuine interactions. [Quoted]. TTG Asia. Retrieved from https://www.ttgasia.com/2026/07/10/genuine-interactions/
Martin-Rios, C., & Rogenhofer, J. (2026, August 7). The Future of Tourism in Chilean Patagonia: Why the Next Decade Matters Now. EHL Research. Retrieved from https://research.ehl.edu/news-listing/tourism-chilean-patagonia. HNR. Retrieved from https://www.hotelnewsresource.com/article142432.html. Hospitality Net. Retrieved from https://www.hospitalitynet.org/whitepaper/4133967/the-future-of-tourism-in-chilean-patagonia-why-the-next-decade-matters-now.
Kim, S., & Audrin, B. (2026, July 9). Hospitality Leadership Skills for an AI-Driven Future. EHL Research. Retrieved from https://research.ehl.edu/news-listing/hospitality-leadership-skills-for-an-ai-driven-future. HNR. Retrieved from https://www.hotelnewsresource.com/article142053.html. Hospitality Net. Retrieved from https://www.hospitalitynet.org/whitepaper/4133417/hospitality-leadership-skills-for-an-ai-driven-future
Lüthy, B., & Kim, S. (2026, July). Hospitality Leadership Isn't About Having More Skills, It's About Having the Right Ones. EHL Insights. Retrieved from https://insights.ehl.edu/hospitality-leadership-skills. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4133503/hospitality-leadership-isnt-about-having-more-skills-its-about-having-the-right-ones. HNR. Retrieved from https://www.hotelnewsresource.com/article142270.html
Mori, M., & Woltering, R.-O. (2026, August). Celebrating a Decade of International Collaboration - HFE Conference. EHL Research. Retrieved from https://research.ehl.edu/news-listing/10th-hfe-conference. Htrends. Retrieved from https://mobi.htrends.com/?p=142576. Hospitality Net. Retrieved from https://www.hospitalitynet.org/explainer/4134312/celebrating-a-decade-of-international-collaboration-hfe-conference
Perrier, B. (2026, July 23). Tourisme et hôtellerie : le DAF, au cœur des arbitrages entre expérience client, rentabilité et durabilité. Finance & Gestion. Retrieved from https://www.finance-gestion.com/dossiers/daf-dans-le-secteur-du-tourisme-un-metier-de-passion-et-de-sens-au-coeur-de-la-creation-de-valeur/tourisme-et-hotellerie-le-daf-au-coeur-des-arbitrages-entre-experience-client-rentabilite-et-durabilite/
Segui, C., & Broust, M. (2026, July 16). L’IA s’installe dans les cuisines collectives pour lutter contre le gaspillage alimentaire. [Quoted]. 24 Heures. Retrieved from https://www.24heures.ch/lia-sinvite-en-cuisine-pour-reduire-le-gaspillage-alimentaire-997326877476
Srinara, N. (2026, July 18). Saturday Mornings: Is Airbnb Breaking Its Promise of Value, Trust & Hospitality? [Podcast]. Omny.fm. Retrieved from https://omny.fm/shows/moneyfm-saturday-morning-show/saturday-mornings-is-airbnb-breaking-its-promise-of-value-trust-hospitality
Srinara, N. (2026, July 18). Orchard Road is changing, but does it offer enough reasons for people to return? [Quoted]. The Straits Times. Retrieved from https://www.straitstimes.com/multimedia/graphics/2026/07/orchard-road-singapore/index.html?shell
Srinara, N. (2026, August 24). Does your hotel room exist? What to do when AI makes it hard to trust photos. [Quoted]. The Straits Times. Retrieved from https://www.straitstimes.com/life/travel/does-your-hotel-room-even-exist-what-to-do-when-ai-makes-it-hard-to-trust-photos
Tsukanova, T. (2026, August 12). Cessez de tout mesurer, accueillez ! HTR. Retrieved from https://www.htr.ch/edition-francaise/article/chroniques-opinions/cessez-de-tout-mesurer-accueillez-46103
Tsukanova, T. (2026, August 28). How Hotels Create Memorable Guest Experiences. EHL Research. Retrieved from https://research.ehl.edu/news-listing/create-memorable-guest-experiences. Hospitality Net. Retrieved from https://www.hospitalitynet.org/explainer/4134137/how-hotels-create-memorable-guest-experiences. Canadian Reviews. Retrieved from https://noticiasenvivo.cl/how-hotels-create-memorable-guest-experiences/
Varga, P., & Ogier Marchand, C. (2026, August 13). Food Waste Management in Restaurants: The Hidden Cost Your Team Can Eliminate. EHL Research. Retrieved from https://research.ehl.edu/news-listing/food-waste-management-restaurants. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4134311/food-waste-management-in-restaurants-the-hidden-cost-your-team-can-eliminate
External Events
Bellwald, N., Tsukanova, T., & Winkler, C. (2026, July 31). Organized and delivered a professional development workshop for educators and practitioners. Topic: AI gives answers. Are students learning? From answers to learning: Designing AI-supported expert interviews for management education. 86th Annual Meeting of the Academy of Management, Philadelphia, PA, United States.
Navrotska, Y. (2026, 8-9 June) presented a paper at the 4th International Workshop on Organizational Legitimacy in Aix-en-Provence, France.
Panetti, E., Tsukanova, T., Apalkova, V., & Caon, M. (2026, August 27–28) presented the research project : Digitalization as an enabler of entrepreneurial ecosystem resilience: Evidence from Swiss regions in times of disruption. Academic Forum on Digital Impact, Campus Biotech, Geneva, Switzerland.
Tan, S. interviewed by Michiel Bakker from Science Guide on the topic of teacher professional development, Lesson Study. The interview article was published on July 6, 2026 (Note: only available with subscription).
Tsukanova, T. facilitated the PDW workshop “From answers to learning: Designing AI-supported expert interviews for management education” at the 86th Annual Meeting of the Academy of Management, Philadelphia, USA, on the 31st of July 2026.
Tsukanova, T. is an EHL academic liaison and student advisor for the FEI Gen-Next Sport Innovation Challenge 2026. ThinkSport & Fédération Equestre Internationale (FEI), Lausanne, Switzerland. https://innovation-thinksport.agorize.com/en/challenges/sic-gennext-challenge-2026/pages/challenge-steps?lang=en
Internal Events
Mori, M. and Woltering, R.-O. co-organized the 10th Hospitality Finance & Economics Conference jointly with Hitotsubashi University and the National University of Singapore’s Institute of Real Estate and Urban Studies (IREUS). June 28-29, Hitotsubashi University, Tokyo, Japan.