Congratulations!
We would like to congratulate:
Heo, C. has been invited to join the Editorial Board of the Journal of Hospitality & Tourism Research for a two-year term from January 2026 to January 2028.
Zizka, L., along with her colleagues Bernard, S., Singal, M., Dias, A., & Ho, J.A., was named Research of the Month by EMEA-CHRIE for their study on ESG reporting in the hospitality industry.
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Online & Published
Audrin, B., & Etemad-Sajadi, R. (Forthcoming). The impact of self-service technologies on consumer-retailer relationships: navigating trust, contribution, and the role of consumers as partial employees. Journal of Business Research, 207, 115992. https://doi.org/10.1016/j.jbusres.2026.115992
Davoine, T. (2026). Cross-country differences in the long-run economic impacts of increased fertility. Scandinavian Journal of Economics, 128(1), 104-151. https://doi.org/10.1111/sjoe.12597
Terrier, L., & Schaad Noble, B. (2026). Turn customer complaints into innovation blueprints. MIT Sloan Management Review. Retrieved from https://sloanreview.mit.edu/article/turn-customer-complaints-into-innovation-blueprints
Conference
Chen, M.-M., Inversini, A., Keller, A., & Assen, G. (2026, January 27-29). Reflection on Technology-Enabled Human Touch. ENTER26 eTourism Conference, Breda, The Netherlands.
Thiebault, M., Smitt, J., Desmichel, P. & Girardin, F. (2026, January 16-17). Perceived Brand Sustainability (PBS): Developing a multidimensional scale and analyzing its implications for luxury marketing. International Marketing Trends Conference, Berlin, Germany.
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Aoun, Y. (2026, January 15). Why Mathematics is Important in Business and Hospitality Education. EHL Research. Retrieved from https://research.ehl.edu/news-listing/why-mathematics-is-important. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4130464.html
Ballester, O. & Foray, D. (2026, January 27). La hardiesse qui fit la Suisse est-elle en voie d’être sacrifiée? Le Temps. Retrieved from https://www.letemps.ch/opinions/debats/la-hardiesse-qui-fit-la-suisse-est-elle-en-voie-d-etre-sacrifiee
Bianchi, G. & Sfreddo, C. (2026, January). The ‘strongest currency on earth’ just hit an 11-year high — and it’s stirring up trouble in Switzerland [Quoted]. CNBC. Retrieved from https://www.cnbc.com/2026/01/28/swiss-franc-us-dollar-price-fx-exchange-rate-trump-switzerland-snb-currency.html. Total News. Retrieved from https://totalnews.com/the-worlds-strongest-currency-has-reached-an-11-year-peak-causing-issues-in-switzerland/. Kamu Medya. Retrieved from https://www.kamumedya.com/the-strongest-currency-on-earth-just-hit-an-11-year-high-and-it-s-stirring-up-trouble-in-switzerland-795319.html. Tekedia. Retrieved from https://www.tekedia.com/safe-haven-surge-puts-switzerland-on-edge-as-swiss-franc-rallies-to-decade-high/. BTCC. Retrieved from https://www.btcc.com/en-CA/square/WatcherWGuru/1463995. Watcher Guru. Retrieved from https://watcher.guru/news/the-strongest-currency-on-earth-reached-its-11-year-high
Blal, I. (2026, January). Six ways to tackle hospitality challenges [Quoted]. Response Source. Retrieved from https://pressreleases.responsesource.com/news/107087/six-ways-to-tackle-hospitality-challenges/. Larder Mag. Retrieved from https://lardermag.co.uk/six-ways-to-tackle-hospitality-challenges/. FMJ. Retrieved from https://www.jobs.fmj.co.uk/blog/view/1815/index1/Six-Ways-To-Tackle-Hospitality-Workforce-Challenges
Chen, M.-M. (2026, January 4). Le tourisme du sommeil, payer plus pour dormir mieux [Quoted]. 24 Heures. Retrieved from https://www.24heures.ch/hotels-payer-plus-pour-dormir-mieux-495560799524. Le Soir. Retrieved from https://web.belga.press/share/0ad1a925-0ca4-430d-bf44-a583fd6d871f. Tribune de Genève. Retrieved from https://www.tdg.ch/hotels-payer-plus-pour-dormir-mieux-495560799524. Le Matin Dimanche.
Chen, M.-M. (2026, January 19). The Future of Hotels: Social Vibes Supported by Robots and Technologies. Hospitality Net. Retrieved from https://www.hospitalitynet.org/article/122000509.html. Hotel Yearbook. Retrieved from https://www.hotelyearbook.com/article/122000509/the-future-of-hotels-social-vibes-supported-by-robots-and-technologies.html
Clergue, V., Chen, M.-M., Fuchs, M. (2026, January 28). Hospitality Leading the Immersive Experience Economy [Quoted]. Hotel Yearbook. Retrieved from https://www.hotelyearbook.com/article/122000523/hospitality-leading-the-immersive-experience-economy.html
Heo, C. (2026, January). Cluster-Based Insights to Improve Hotel Direct Bookings. EHL Research. Retrieved from https://research.ehl.edu/news-listing/hotel-direct-booking. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4130573.html. Revenue Hub. Retrieved from https://revenue-hub.com/cluster-guest-insights-to-improve-hotel-direct-bookings/
Inversini, A. (2026, January 27). Regenerative Hospitality: Embedding People, Place, and Planet [Quoted]. Hotel Yearbook. Retrieved from https://www.hotelyearbook.com/article/122000521/regenerative-hospitality-embedding-people-place-and-planet.html
Llewellyn, G. (2026, January 12). Morning Shot: What Viability Looks Like in Singapore’s Restaurant Scene in 2026 [Interviewed]. Ohny. Retrieved from https://omny.fm/shows/moneyfm-morning-show/morning-shot-what-viability-looks-like-in-singapore-s-restaurant-scene-in-2026. Awedio. Retrieved from https://www.awedio.sg/podcast-ep/01keqtmr9fey67qatk1yapa018/
Millar, I., Etemad-Sajadi, R., Yu Kerguignas, J. (2026, January 26). AI Agents in Hospitality: Driving Innovation, Well-Being, and Personalization [Quoted]. Hotel Yearbook. Retrieved from https://www.hotelyearbook.com/article/122000519/ai-agents-in-hospitality-driving-innovation-well-being-and-personalization.html
Srinara, N. (2026, January 7). Forget the office: Singapore’s youth are turning to skilled trades and shaking up career norms [Quoted]. The Independent Singapore. Retrieved from https://theindependent.sg/forget-the-office-singapores-youth-are-turning-to-skilled-trades-and-shaking-up-career-norms/. The St raits Times. Retrieved from https://www.straitstimes.com/business/farmer-plumber-lift-technician-more-young-people-in-singapore-drawn-to-skilled-trades
Srinara, N. (2026, January 12). With Tomorrowland’s Asian debut, is Thailand reaching a saturation point with music festivals? [Quoted]. The Straits Times. Retrieved from https://www.straitstimes.com/life/travel/with-tomorrowlands-asian-debut-is-thailand-reaching-a-saturation-point-with-music-festivals
Yu Kerguignas, J.(2026, January 22). La technologie améliore l’expérience client, mais en cas de panne du système, qui les clients tiennent-ils pour responsables? A qui la faute? Allnews. Retrieved from https://www.allnews.ch/content/points-de-vue/quand-la-technologie-passe-d%E2%80%99alli%C3%A9-%C3%A0-adversaire-en-h%C3%B4tellerie
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External Events
Güldenberg, S. presented the results of the #CEOsforFuture survey “Shaping the Future Together: The Role of Gen Z in Sustainable Transformation” at the SDGLab26, as part of the World Economic Forum 2026 conference, January 19-23, 2026, in Davos, Switzerland.
Heo, C. delivered a keynote speech on “Deep data vs Big Data: the future in the hospitality industry” at the Global Revenue Forum 2026 conference, January 29, 2026, in Milan, Italy.
Inversini, A. co-chaired and co-led the ENTER26 eTourism Conference, January 27-29, 2026, Breda, The Netherlands.
Stierand, M. delivered a guest lecture on Creative Food Tourism within the “Food & Wine Tourism” module of the Master’s programme at UNIMORE, January 29, 2026, in Modena, Italy.