EHL Research News

EHL Research & Industry Update - March 2024

CONGRATULATIONS

Zizka, L. obtained a grant for her project "AI-generated text in Higher Education Institutions (HEIs): Are all responses equal?", funded by Guichet permanent sur l’expérimentation digitale du Centre de compétences numériques (CCN), HES-SO.

RESEARCH

Online & Published

Audrin, C. & Audrin, B. (forthcoming). Emotional intelligence in digital interactions – A call for renewed assessments. Personality and Individual Differences. https://doi.org/10.1016/j.paid.2024.112613.

Heo, C. Y. & Kim, B. (2024). Beyond the Plate: Exploring the Experiential Values of Meal Sharing. Journal of Hospitality & Tourism Research, 10963480241230951. https://journals.sagepub.com/doi/abs/10.1177/10963480241230951.

Conferences

Pougnet, S. (2024, March 04-08). Keg Wine, A Sustainable Innovation [Paper presentation]. Global Energy Meet (GEM), Los Angeles, USA.

Zizka, L., Probst, G. & Sarrasin, N. (2024, March 1-3). Real or virtual? Ensuring autonomous learning in blended higher education classrooms [Paper presentation]. INTED2024 Proceeding, Palm, Spain.

IN THE MEDIA

Audrin, B. & Dima, J. (2024, March). L'essor des logiciels de surveillance au travail. HR Today.

Audrin, B. & Kim, S. (2024, March). Skills-based talent management in hospitality and tourism. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/skills-based-talent-management. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4121080.html. Canadian Review. Retrieved from https://canadian-reviews.ca/skills-based-talent-management-in-hospitality-and-tourism/.

Baltuch, O., Perren, I. & Kim, S. (2024, March). Key insights for aspiring female hospitality leaders. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/key-insights-for-aspiring-female-hospitality-leaders. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4120892.html.

Bianchi, G. & Brenner, A. (2024, March). Generation Z work ethic: Defending the younger working generation. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/generation-z-work-ethic-defending-younger-working-generation. Hospitality Net. https://www.hospitalitynet.org/opinion/4120972.html.

Blengini, I. & Venturini, B. (2024, March). Transparency & conflict resolution in Airbnb & other two-sided markets. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/transparency-conflict-resolution-airbnb-two-sided-markets. Hospitality Net. https://www.hospitalitynet.org/opinion/4120971.html.

Blengini, I. (2024, March). Q&A with Dr Blengini: Passion for research renewed by a sabbatical [interview]. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4120720.html.

Boucourt, T., Girodon, F., Gradoz, J., L’Hostis Gaston, S., Sandoval Alvarado, M. (2024, February). Le coaching pédagogiques [podcast]. PEDAGOSCOPE DevPro HES-SO. Retrieved from https://pedagoscope.ch/devpro/.

Chen, M.-M. (2024, March). How These 6 Current Social Media Trends Reshape Strategies for Hoteliers [quoted]. Canadian Reviews. Retrieved from https://canadian-reviews.ca/how-these-6-current-social-media-trends-reshape-strategies-for-hoteliers/.

Chen, Y. (2024, March). Chinese students go Swiss to become world hospitality leaders [quoted].CGTN. Retrieved from https://newseu.cgtn.com/news/2024-03-13/Chinese-students-go-Swiss-to-become-world-hospitality-leaders-1rWp6LcqrEk/p.html.

Chen, Y. (2024, March). Pourquoi la crise en Chine affecte-t-elle le tourisme helvétique? [interview]. Blick. Retrieved from https://www.blick.ch/fr/news/suisse/les-voyages-de-masse-sessouflent-pourquoi-la-crise-en-chine-affecte-t-elle-le-tourisme-helvetique-id19567750.html.

Chen, Y. (2024, March). «Die Schweiz muss ihre Trümpfe in China bekannter machen» [interview]. Basler Zeitung. Retrieved from https://www.bazonline.ch/tourismus-schweiz-muss-truempfe-in-china-bekannter-machen-690404127027. BZ Berner Oberländer. Retrieved fom https://www.berneroberlaender.ch/tourismus-schweiz-muss-truempfe-in-china-bekannter-machen-690404127027. Zürichsee Zeitung. Retrieved from https://www.zsz.ch/tourismus-schweiz-muss-truempfe-in-china-bekannter-machen-690404127027. Der Bund. Retrieved from https://www.derbund.ch/tourismus-schweiz-muss-truempfe-in-china-bekannter-machen-690404127027. News Deutschland. Retrieved from https://www.newsdeutschland.com/n/Top/76aa5wzyk/Tourismusprofessor-im-Interview-%C2%ABDie-Schweiz-muss-ihre-Tr%C3%BCmpfe.htm. Tages Anzeiger. Retrieved from https://www.tagesanzeiger.ch/tourismus-schweiz-muss-truempfe-in-china-bekannter-machen-690404127027. Der Landbote. Retrieved from https://www.landbote.ch/tourismus-schweiz-muss-truempfe-in-china-bekannter-machen-690404127027.

Clergue, V. (2024, March). Kein Wellbeing des Gastes ohne Wellbeing des Teams [quoted]. Tourexpi. Retrieved from https://www.tourexpi.com/de-de/news/kein-wellbeing-des-gastes-ohne-wellbeing-des-teams-197309.html.

Clergue, V. (2024, March). The Wellbeing of Visitors Is determined by the Wellbeing of the Group [quoted]. Bliss Travel Post. Retrieved from https://blisstravelpost.com/the-wellbeing-of-visitors-is-determined-by-the-wellbeing-of-the-group/. Canadian Reviews. Retrieved from https://canadian-reviews.ca/the-wellbeing-of-guests-depends-on-the-wellbeing-of-the-team/.

Heo, C. & Brenner, A. (2024, March). Salaires dynamiques pour attirer du personnel?. Allnews. Retrieved from https://www.allnews.ch/content/points-de-vue/salaires-dynamiques-pour-attirer-du-personnel.

Hess, S. & Kim, S. (2024) International Women’s Day: Embracing opportunities. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/international-womens-day-2024-embracing-opportunities.

Llewellyn, G. (2024, March). Geography, convenience, political stability: Why music stars like Taylor Swift come to Singapore [interview]. The Straits Times. Retrieved from https://www.straitstimes.com/singapore/geography-convenience-and-political-stability-why-music-stars-like-taylor-swift-come-to-singapore. Asia One. Retrieved from https://www.asiaone.com/singapore/one-favourite-cities-visit-many-artistes-why-music-stars-taylor-swift-are-swiftly-courted. News Beezer. Retrieved from https://newsbeezer.com/singapore/geography-convenience-political-stability-why-music-stars-like-taylor-swift-come-to-singapore/. Singapore Business Review. Retrieved from https://sbr.com.sg/videos/singapore-hospitality-gears-taylor-swift-fans. BNN. Retrieved from https://bnnbreaking.com/world/singapore/singapores-hospitality-industry-innovates-amid-taylor-swift-concert-frenzy-and-labour-shortages. The Beat Singapore. Retrieved from https://thebeat.asia/singapore/venture/profiles/economic-impact-strategies-expert-explains-taylor-swift-effect-in-spore. Web in Travel. Retrieved from https://www.webintravel.com/swiftonomics-leaves-singapore-with-post-concert-gains/. TTG Asia. Retrieved from https://www.ttgasia.com/2024/03/20/big-concerts-big-lessons-how-hotels-can-win-over-music-fans/. Euro.ES Euro. Retrieved from https://euro.eseuro.com/trends/2314571.html#google_vignette.

Llewelyn, G. (2024, March). Cómo los hoteles pueden conquistar a los fans de la música [interview]. Euro.ES Euro. Retrieved from https://news.eseuro.com/trends/3281501.html.

Millar, I. (2024, March). KI und Chat-GPT:Chancen für die Schweizer Hotellerie [mentioned]. HTR Hotel Revue.

Mori, M. (2024, March). Q&A with Dr. Mori: A discussion about research & knowledge-sharing [interview]. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/qa-with-dr-mori-research-sharing-knowledge. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4121112.html.

Saul, L. (2024, March). Visuals in Vogue: Revolutionizing Hospitality & Travel Marketing. Canadian Reviews. Retrieved from https://canadian-reviews.ca/visuals-in-vogue-revolutionizing-hospitality-travel-marketing/. Bliss Travel Post. Retrieved from https://blisstravelpost.com/visuals-in-vogue-revolutionizing-hospitality-journey-advertising-and-marketing/.

Tsukanova, T. (2024, March). Hotel-Technologie: Was bringt die KI-Zukunft?. Hotel Inside. Retrieved from https://hotelinside.ch/hotel-technologie-was-bringt-die-ki-zukunft/.

Weisskopf, J.-P. (2024, March). Auf Dem Weinmarkt Lastet Unsicherheit [interview]. Bilanz.

Yu Kerguignas, J. (2024, March). Exploring cultural diversity and sensitivity in luxury markets. EHL Insights. Retrieved from https://hospitalityinsights.ehl.edu/exploring-cultural-diversity-sensitivity-luxury-markets. Hospitality Net. Retrieved from https://www.hospitalitynet.org/opinion/4121210.html.

Zizka, L. (2024, March). A Guide to Overcoming Challenges [mentioned]. Canadian Reviews. Retrieved from https://canadian-reviews.ca/a-guide-to-overcoming-challenges/.

External Events

Clergue, V., & Oruc, Y. Gave a keynote at ITB Berlin 2024. Topic: The Well-being Hospitality Experience. Berlin Messe, Berlin. March 7, 2024.

Clergue, V. Participated in a panel discussion at ITB Berlin 2024. Topic: Well-being Unveiled: The Total Human Hospitality Experience. Berlin Messe, Berlin. March7, 2024.

Mori, M. was appointed as an external examiner for the PhD thesis entitled, “A comparative approach to market-wide herding” by Sibongile Zwane, Faculty of Engineering and the Building Environment, University of the Witwatersrand, Johannesburg. March 2024.

Internal Events

Blal, I. invited Maurice Petignat  (Vice President, Cedar Partners), Aaron Greenman (Chief Development Officer- Europe, Pyramid Global Hospitality), Nicolas Stachowiak (Direct Development LifeStyle Brands-Europe, Accor), Adrian Flueck (Director- Invesco Real Estate), Andreas Roman (Founder & Managing Partner, Lagotto Capital), Fabian Wengeler (Head of Real Estate Concepts & Acquisitions- SBB), Luisa Russell (Associate Director, HVS), Stefan Fox (CEO, KNSA) and Christoph Hoffman (Founder- 25hours hotels) to interact with students for the Spring 2024 elective “Strategic Hotel Investments”. March 2024.

Blal, I. & Borelly, C. invited Stéphane Manco (Directeur Général- Démarche) and Emmanuelle Rossier (Responsable département Prestations- Démarche) to interact with students of the Spring 2024 Hospitality for Social Change elective. March 2024.

Girardin, F. invited Ana Van de Werf (Brand Strategist, TroianoBranding), Marc Dardenne (CEO Hospitality, PIF Projects) and Simon Spiller (General Manager, Eden Roc Ascona) as guest speakers in the Hospitality Luxury Brand Management elective. March 2024.

Girardin, F. organized a conference with Mercedes Abramo (CCO, Cartier) and Felicitas Morhart (Full Professor and Vice-Dean, HEC Lausanne).

Kim, S. hosted WIL 2024 with 100 pax: EHL WIL, staff, students, HotellerieSuisse, industry executives. March 2024. https://www.youtube.com/watch?v=jvp7iFeeEOo&t=1s.

Masset, P. invited Julien Yerly (Head Investments BCF) to give a presentation on “Risk Mitigation” during the BOSC6 “Portfolio Management” course.

Masset, P. invited Luca Manera and Dries Cornilly (Both Investment Managers, Asteria) to give a presentation on “Sustainable Finance & Impact Investments” during the MiHM “Portfolio Management” course.

Masset, P. invited Dr. Rainer Häberle (Vignes Dynamiques SA) to give a presentation on “The economics of Italian wines” during the BOSC6 “Wine Economics & Finance” course.

Masset, P.: invited Michaël Schlegel (Swissgrapes) to give a presentation on “Wine business” during the BOSC6 “Wine Economics & Finance” course.