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Dr. Valentina Clergue

Assistant Professor at EHL

Assistant Professor at EHL Hospitality Business School
Balanced stones by tranquil water
EHL Research News

Psychological Well‑Being and the Future of Guest Experience

July 2, 2026
Explore how the hospitality industry is prioritizing psychological well-being, transforming guest experiences and employee satisfaction for lasting impact.
hotel employee preparing a note
EHL Research News

Design for Presence: Socio-Cognitive Mindfulness in Guest Experience

April 30, 2026
Explore how socio-cognitive mindfulness enhances guest experiences in hospitality, driving engagement and long-term loyalty through meaningful interactions.