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Dr. Valentina Clergue

Assistant Professor at EHL

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EHL Research News

Psychological Well‑Being and the Future of Guest Experience

July 2, 2026
Explore how the hospitality industry is prioritizing psychological well-being, transforming guest experiences and employee satisfaction for lasting impact.
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EHL Research News

Design for Presence: Socio-Cognitive Mindfulness in Guest Experience

April 30, 2026
Explore how socio-cognitive mindfulness enhances guest experiences in hospitality, driving engagement and long-term loyalty through meaningful interactions.