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    Dr Meng-Mei Maggie Chen

    Assistant Professor of Marketing at EHL

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    EHL Research News

    Adopting Enhanced Cultural Intelligence in Swiss Hospitality

    June 24, 2026
    Explore how Swiss hospitality can enhance cultural intelligence to better serve diverse international guests and adapt to changing tourism demographics.
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    EHL Research News

    Swiss Tourism outlook 2023: Datafication for Resilient Tourism

    February 19, 2022
    The Swiss tourism and travel sector is focusing on data and technology to undertake its national resilience journey. 

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    Report

    AI in Hospitality: Transforming Service Experience and Efficiency

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